Privacy Policy

V-LOGIC Limited

(‘V-LOGIC’, ‘we’, ‘our’ or ‘us’) is pleased that you have visited our website and are interested in V-LOGIC, our products and services. We are committed to protecting the privacy of your personal data (‘Personal Data’) in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the ‘Ordinance’) during handling throughout the entire business process.

This Privacy Policy describes how V-LOGIC collects, uses, and discloses your Personal Data when you visit, use our services, or otherwise communicate with us (collectively, the ‘Services‘). For purposes of this Privacy Policy, ‘you‘ and ‘your‘ means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

In the following, we explain what information V-LOGIC global collects when you visit our website and how this information is used.

What is Personal Data?

Personal Data (as defined in the Ordinance) means any data relating directly or indirectly to a living individual; from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and in a form in which access to or processing of the data is practicable.

Personal Data may include (without limitation) your real name, address, email address, and telephone number. Information which cannot be linked to your real identity - such as favourite websites or number of users of a site - is not considered personal data.

Information Collected When You Visit Our Websites

When you visit our website, we record your visit only as a 'hit' and do not collect any personally identifiable information about you. The 'hit' information is to allow us to compile general statistics to show the number of visitors to our website.

We collect Personal Data that you have voluntarily provided to us when using our website/applications. Other information we collect directly from you may include:

  • Account information including your username, password.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (‘Usage Data‘). To do this, we may use cookies, pixels and similar technologies (‘Cookies‘). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our website and Services.
  • When you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

Cookies

Like many websites, we use Cookies to power and improve our websiteand our Services (including to remember your actions andpreferences), to run analytics and better understand userinteraction with the Services (in our legitimate interests toadminister, improve and optimize the Services). We may also permitthird parties and services providers to use Cookies on our websiteto better tailor the services, products and advertising on ourwebsite and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Use of Personal Data

Personal Data is used only by us for the purposes to provide you with the services or products that you require, to source supply of services and/or products, to provide customer support and improve our Services, or to proceed with the purposes for which such personal data is collected. We do not use your personal data for any other purposes without your prior consent unless such use is permitted or comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Disclosure of Personal Data

Our general policy is to disclose no personally identifiable information to third parties except as required by law. We may disclose your Personal Data to any agent, contractor or third party service provider who assist us or are involved in providing customer service or fulfilling your requests.

All Personal Data you provide to us on our website may only be accessed by authorised personnel. Our online tracking system uses TLS protocol link for data transmission so as to protect all Personal Data you send to us.

Third Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal data about children. If you are the parent or guardian of a child who has provided us with their personal data, you may privacypolicy us using the privacypolicy details set out below to request that it be deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the Last updated date and take any other steps required by applicable law.

Protection Measures

V-LOGIC takes appropriate steps to protect the Personal Data it holds against loss, or unauthorised access, use, modification or disclosure.

Retention

V-LOGIC maintains and executes retention policies of records containing personal data to ensure that personal data is not kept longer than is necessary for the fulfilment of the purpose for which the data is collected or is to be used. Different retention periods apply to various kinds of personal data collected and held by V-LOGIC in accordance with its policies on personal data protection. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Last updated: May 30, 2025